Terms & Conditions
Terms & Conditions
This website is operated by BCS Supplies Ltd below the following terms and conditions apply to all transactions with BCS Supplies Ltd. The placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference. If you require further clarification please call us on 0203 488 0433.
1. Acceptance of orders
All orders are accepted by the BCS Supplies subject to these conditions of sale. No variation of these conditions will be accepted unless previously agreed in writing.
2. Customer’s Authority
Customers entering into transactions with BCS Supplies expressly warrant that they are authorised to accept and are accepting these Terms and Conditions not only for themselves but also as agents for and behalf of all other persons who are, or may become, interested in BCS Supplies’ goods, whether in whole or part.
3. Details and Specifications
Whilst we endeavour to ensure all specifications are correct at the time of publication, manufacturers may sometimes make alterations after publication. As such we can accept no responsibility for incorrect information.
BCS Supplies reserves the right to alter specifications of any given product and to withdraw any item without explanation or notification.
BCS Supplies reserves the right to change any prices without prior notice.
All customers are required to pay BCS Supplies at the time of placing the order via credit or debit card, BACS transfer. If paying by BACs, your order will only be processed once the funds have cleared into out bank account.
Credit can be arranged for customers upon agreement between BCS Supplies and customer(s), please contact us for more information on 0203 488 0433.
6. Cancellation and Variation
No cancellation or variation by the customer of any order or part of an order submitted to BCS Supplies shall be valid unless agreed in writing. BCS Supplies reserves the right to levy a cancellation or amendment charge. BCS Supplies reserves the right to cancel orders at our absolute discretion.
Should a refund be processed, the following applies:
You should allow 3-10 working days for the funds to appear back in your account, as the banks take this much time to process them. However we reserve the right to apply a credit up to 30 days after an order has been placed / a product returned to us for credit.
Delivery charges will not be credited unless an error was made on our part.
If an order over £50 was placed and free delivery was received, but an item is returned for credit, which brings the order to below £50, our standard carriage charge fo £6.99 will be applied should the refund be processed.
We reserve the right to remove free delivery on any order at our discretion.
Due to the nature of products that we supply, all deliveries are sent via signed for service and require a signature on delivery. In the event that nobody is on the premises to sign for it, a calling card will be left so that you can arrange a re-delivery, tracking details for all large orders will be provided.
Every effort is made by the BCS Supplies to deliver the goods within 3 days of order. However, any delivery dates specified are approximate only.
8. Title and Risk
Title in the goods shall only pass to the customer when payment in full has been made to BCS Supplies .
The risk in goods sold to the customer shall pass to the customer upon tender for delivery.
9. Restriction of Liability
All goods must be checked by the customer at the time of delivery as signature of a consignment note without endorsement may constitute acceptance.
In the event that the customer is not satisfied with the goods, but the goods are not defective within the Sale of Goods Act 1979, BCS Supplies reserves the right to refuse the return of the goods in their absolute discretion.
If the goods are accepted for return, the following procedure and conditions apply:
(a) The customer must telephone BCS Supplies on 0203 488 0433 to advise the reason for return within 7 days of delivery.
(b) Confirm in writing no later than 7 days from the date of delivery, the intention to seek a return of goods.
(c) Goods must be returned in their original condition and in original packaging, and must be accompanied by a copy of the original invoice. Goods not in original packaging may incur a restocking charge dependent on the type of product.
(d) Under no circumstances will goods be accepted for return if they are damaged, subject to improper handling or abuse, have been partly opened or used or the seals and labels have been removed or tampered with.
(e) BCS Supplies accepts no responsibility for goods lost or damaged during transit.
In the event that an item is defective within the meaning of the Sale of Goods Act 1979 BCS Supplies reserves the right to replace or repair the goods as an alternative to refunding the price, at its' absolute discretion.
11. Carriage Charges
Standard shipping and handling charge of £6.99 applies to orders under £50.00 to mainland UK (excludes highlands and remote areas).
12. Force Majeure
BCS Supplies will not be liable to the customer for any failure or delay in delivery of goods if it is due to any event beyond the reasonable control of BCS Supplies.
13. Applicable Law
These Terms and Conditions and the rights and obligations of the parties to the contract shall be governed, interpreted and construed solely in accordance with the Laws of England. The customer should not rely on any representations made by staff as they do not form part of the contract or collateral contract.
14. Company Details
Trading as: BCS SUPPLIES LIMITED
596 GREEN LANES
Company Registration Number: 08492600